Repair Status Tracker

Check Your Repair Status

Enter your booking reference ID to see exactly where your device is in the repair process.

Your reference ID was emailed to you when you submitted your booking. It starts with EGR-.

How the repair process works

1

Received

We've got your booking request

2

Confirmed

Appointment confirmed, bring it in

3

In Repair

Technician is actively working on it

4

Ready

Your device is ready for pickup